Privacy policy

Effective Date: 02/01/2025

**Privacy policy**  

**Mobile Testing Solutions**  

Effective Date: 02/01/2025  

**1. Introduction**  

Welcome to Mobile Testing Solutions. We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

**2. Information We Collect**  

We collect various types of information to provide and improve our services, including:

- **Personal Information:** Name, date of birth, contact details, and other identifiers.

- **Health & Testing Information:** DNA test samples and results.

- **Payment Information:** Billing details and transaction records.

- **Technical Data:** IP addresses, device details, and usage data when interacting with our website.

**3. How We Use Your Information**  

We use your information for the following purposes:

- To provide DNA testing and related services.

- To process payments and maintain records.

- To communicate with you regarding appointments and test results.

- To comply with legal and regulatory requirements.

- To enhance the security and functionality of our website and services.

**4. Information Sharing and Disclosure**  

We do not sell or rent your personal information. However, we may share your data under the following circumstances:

- With authorized laboratories and professionals to perform testing services.

- With legal authorities when required by law or court order.

- With third-party service providers for payment processing and administrative functions, under confidentiality agreements.

**5. Data Security**  

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your data but cannot guarantee absolute security.

**6. Your Rights and Choices**  

Depending on your location, you may have rights regarding your personal data, including:

- The right to access, correct, or delete your personal information.

- The right to restrict processing or object to certain uses.

- The right to data portability, where applicable.

- The right to withdraw consent at any time.

**7. Data Retention**  

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

**8. Cookies and Tracking Technologies**  

Our website may use cookies and similar technologies to enhance user experience. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.

**9. Third-Party Links**  

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.

**10. Changes to This Privacy Policy**  

We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. Your continued use of our services constitutes acceptance of these changes.

**11. SMS Messaging Policy

Data Collection:

Mobile Testing Solutions respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information will be collected via a web form on our website.

Data Usage:

We use your data solely for sending updates, and reminders related to our products or services.

Data Security:

We protect your data with secure storage measures to prevent unauthorized access.

Data Retention:

We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

Messaging Rates and Frequency:

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.

Contact Information:

Contact Mobile Testing Solutions at 1-877-333-6268 or email us at support@mobile-testingsolutions.com for HELP or to STOP receiving messages.

Opt-Out Policy:

You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to text@mobile-testingsolutions.com or 1-877-333-6268. After unsubscribing, we will remove your number from our list within 24 hours.

Non-Sharing Clause:

We do not share your data with third parties for marketing purposes. Mobile Testing Solutions will not sell, rent, or share the collected mobile numbers.

If you have any questions or concerns about this Privacy Policy, please contact us at:

**Mobile Testing Solutions**  

2014 Capitol Ave Suite 100-4035  

Sacramento, CA 95811  

Phone: 1-877-333-6268  

Email: support@mobile-testingsolutions.com

Thank you for trusting Mobile Testing Solutions with your personal information.